How to fix Logitech Alert 700n – status LED is blinking green

Following are instructions on how to fix the problem with Logitech Alert 700n where camera connects to network, but never registers in Logitech Alert Commander, issue that present itself by a constant blinking of the green status LED light.

These instruction are intended for those with little more than just a basic computer skills (you’ll need to edit files, etc.) and only for those cases when all other troubleshooting failed, including a hard reset of Logitech Camera (by holding the camera pin for over 10 seconds).

Please Note: I will not be responsible for any damage to your device whatsoever. By following the instructions below, you are automatically entering into this agreement with the understanding that you are responsible for your own results. While the below instructions fixed the problem with my Logitech Alert camera, I can’t guarantee it’ll help to resolve the issue with yours.

INSTRUCTIONS

The issue with green LED light blinking is very likely caused by a power failure in your house, which can sometimes render camera unusable by removing its MAC address. Such event can put camera into “assembly test mode” (which is the mode when there is no Mac address, and the status LED is blinking green).

Following instructions will help you set the Mac address to it’s original address and restore it back to working order.  These instructions take advantage of a special functionality in the camera, that look for a special “boot script” on the SD card, and execute that script if it is found.  In that script, we will set the Mac address (if the camera is in assembly test mode / factory configuration mode). Script will be ignored, if the camera is in it’s normal mode.

So to start…
1. First, do the following, open back of your Logitech Alert 700n camera and mark down the MAC address:
2016-06-30_8-23-26

2. Now,  download this .zip file:

Then do this:
3. Unplug the camera
4. Remove the SD card, and put it in a Windows machine
5. Format the card as NTFS. Uncheck the “quick format” option. Give it a label of “Logitech”.
6. Extract out the downloaded file (LogitechAlertBoot_SetMacAddress.zip) so that “DvsAlertBoot” and “LogitechAlertBoot” are in the top directory of the SD card

7. Now we need to edit the file called DvsAlertBoot.sh
– Navigate to DvsAlertBoot folder on SD card and open DvsAlertBoot.sh file in text editor such as Windows Notepad or Notepad++
– Change the 3rd line where it says: DVS_MAC_ADDRESS=”00-00-00-00-00-00″ to a MAC Address you’ve marked down earlier.
  E.G. if your MAC Address was: 001234567890, then change the below to DVS_MAC_ADDRESS=”00-12-34-56-78-90″
2016-06-30_8-38-37
– Save the file LogitechAlertBoot.sh file
8. Now we need to edit the file called LogitechAlertBoot.sh
– Navigate to LogitechAlertBoot folder on SD card and open LogitechAlertBoot.sh file in text editor such as Windows Notepad or Notepad++
– Change the 3rd line where it says: DVS_MAC_ADDRESS=”00-00-00-00-00-00″ to a MAC Address you’ve marked down earlier.
  E.G. if your MAC Address was: 001234567890, then change the below to DVS_MAC_ADDRESS=”00-12-34-56-78-90″
2016-06-30_8-43-49
– Save the file LogitechAlertBoot.sh file
Now:
9. Do a “safe remove” of the SD Card from windows
10. Put the card back into the camera
11. Plug the camera back in.
Leave me a message if above has helped you to resolve the problem.
Facebook Comments